We Know the System Isn’t Working: Here’s What We’re Trying to Do Differently.

If you’ve ever tried to find a therapist and hit a wall, weeks-long waitlists, unanswered calls, and overworked providers, you’re not imagining it. The mental health care system is stretched thin. And a lot of people are hurting in the gaps.

Maybe you’ve been through it:

You finally decide to start therapy… and no one’s accepting new clients.

You meet with someone who feels disconnected or checked out.

You have to switch therapists every few months because of turnover or insurance changes.

You leave sessions feeling like you only scratched the surface, again.

It’s exhausting. And it’s not your fault.

As mental health needs continue to grow, the system hasn’t kept up, and the people paying the price are both the clients and the clinicians trying to help them. Many therapists are burning out. Many clients are left feeling unseen or unsupported. It’s not the fault of one person or one practice; it’s a sign that the whole model needs to shift.

At Verge, we don’t claim to have it all figured out. But we’re trying, every day, to do things differently.

We don’t just send you to an online intake form where you’ll hope for the best and then never hear back. When you reach out, you’ll speak with a trained clinician to listen, ask thoughtful questions, and help you find the right fit from the very beginning. It’s a personal process because we believe that matters. We accept most major commercial insurance plans, and for clients whose plans we don’t take, we offer a sliding scale option for families who qualify, because access shouldn’t be a luxury.

We prioritize our clinicians’ well-being because we know that burned-out therapists can’t offer sustainable care. We build teams that collaborate and support one another. We design services that are human, not clinical checkboxes. We create space for real connection, real healing, and real-life complexity.

We’re building a place where people feel like more than a number, on both sides of the therapy room.

Because mental health care shouldn’t feel cold or transactional. It should feel like care.

We still have work to do. We always will. But we believe in what we’re creating here, and we believe our clients feel the difference.

If you’ve been disillusioned or disappointed by the system, we see you. You deserve better. And we hope you find it, whether with us or with someone who treats you with the same level of respect, compassion, and humanity that everyone deserves.

We'd love to connect if you’re looking for a therapy space that feels human, intentional, and real. Whether you’ve had a tough experience in the past or you’re just starting out, you’re welcome here.